In order to carry the functions of informing our users about all project-related in the Western Balkans, we may collect personal information (personal data), gathered and treated in full compliance with Regulation (EU) 2018/1725.

Owner and data controller

This website is owned and registered on behalf of the POLICY ANSWERS project by:
Center for Social Innovation (ZSI)
Linke Wienzeile 246
1150 Vienna, Austria
Telephone: 0043 / 1 / 495 04 42 – 0

Types of data collected

Data concerning the website user is collected to allow the website owner to provide its services, as well as for the following purposes: interaction with external social networks and platforms and displaying content from external platforms.

Do we use cookies and server logs?

We use different types of cookies, aiming different purposes.

  • Some cookies allow us to enable specific functions or to improve your navigation experience, while others allow us to analyse the way you consult our website in order to improve it.
  • Some cookies are strictly necessary for the operation or delivery of the services in the website, while others help us to personalise your navigation by remembering your preferences and settings.

Besides cookies, we also use our server logs in order to be able to analyse, to monitor and to diagnose malfunctions, to ensure operational security, to monitor our network performance and to provide user assistance.

By navigating on our website, you implicitly accept the use of:

  • all technical and session cookies, which are stored during the session laps time
  • all visitor preferences (such as language), which are stored permanently
  • all server logs, which are kept for a limited period only

If you prefer not to be tracked, you can also activate the “Do Not Track” (DNT) setting on your browsers. It will guarantee you we will not track your navigation activity at all. These “Do Not Track” settings are available in most browsers.

Third-party cookies

Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter.

To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.

But if you do not view this content, no third-party cookies are installed on your device.

Third-party providers on the Western Balkans Info Hub website are:

You Tube